Once your reservation has been made, you’ll be sent a confirmation with all the vital details of your excursion, as well as the provider’s contact info. Around 24 hours before your trip, you’ll receive a reminder. On the day of your journey, you’ll be notified of the driver’s arrival via the phone number listed on your booking. Furthermore, the driver will help you with your luggage.

We recommend making arrangements 24 hours beforehand to assure accessibility for trips to the airline.

Contact us for your Airport transport needs in Sydney.

Once your booking has been confirmed, you will be sent a confirmation email with all the essential information regarding your journey and the contact number of the provider who will be transporting you. About a day before your trip, you will be reminded of the details once again. This reminder will help you remain organized and prepared for the upcoming journey.

Upon reaching your destination, you can proceed to the baggage claim area to collect your luggage. You will then receive a notification from Sheppo’s, which will contain details on how to get picked up. Depending on the airport and the type of service you have availed, the instructions may vary. Your driver will often call or text you using the phone number that was provided when you made your reservation. Additionally, the confirmation will give you a contact number for the service provider in that area, as well as more detailed instructions on how to connect with your ride. If you had chosen the “Meet and Greet” service, your driver will usually be waiting for you in the baggage claim area. For further information, you can also check the website of the service provider.

We recommend making arrangements 24 hours beforehand to assure accessibility for trips to the airline.

When you arrive at your desired location, make your way to the baggage claim section. There, you should be able to spot a representative wearing professional clothing such as a black suit and tie; this is your Sheppo’s driver. This driver will be holding a sign bearing your name and will be ready to help you with your luggage and escort you to the vehicle.

If you’re unfamiliar with the airport, travelling for the first time, or need extra support with your luggage and navigating to your pick-up area, then a Meet and Greet service is perfect for you. This service can provide assistance in all aspects so that your journey through the airport runs smoothly.